To begin the return or exchange process, please send an email to feedback@skoah.com. Skoah products must be returned or exchanged within 60 days from the date of purchase, and be accompanied with proof of purchase. Products must be at least 80% full to be eligible for a return or exchange. All sale products and promotional products are final sale, and may not be returned.

Please return products purchased at facial shops to the same location. Online purchases will not be refunded or exchanged in facial shops.

skoah products are manufactured in accordance with industry leading standards and world-class manufacturing practices for cosmetics and personal care. Thoughtful and thorough product formulation includes: the exclusive use of Cosmetic or USP grade ingredients sourced from a global network of premium suppliers, sterile manufacturing conditions, and extensive quality control measures. 

These quality control measures include a rigorous challenge design process when new products are formulated, and a multi-step process designed to simulate an opened product life cycle of 2 years (provided the product is stored in a manner described on the packaging) with every production run.

The result is a premium quality, high performance, plant based product line from which each product is designed and manufactured to be efficacious for a minimum of 3 years.